Privacy statement (EU)

This privacy statement was last updated on 21/11/2019 and applies to citizens of the European Economic Area.

In this privacy statement, we explain what we do with the data we obtain about you via https://ldnh.academy. We recommend you carefully read this statement. In our processing we comply with the requirements of privacy legislation. That means, among other things, that:

  • we clearly state the purposes for which we process personal data. We do this by means of this privacy statement;
  • we aim to limit our collection of personal data to only the personal data required for legitimate purposes;
  • we first request your explicit consent to process your personal data in cases requiring your consent;
  • we take appropriate security measures to protect your personal data and also require this from parties that process personal data on our behalf;
  • we respect your right to to access your personal data or have it corrected or deleted, at your request.

If you have any questions, or want to know exactly what data we keep of you, please contact us.

1 Purpose, data and retention period

1.1 We use your data for the following purpose:
Contact – Through phone, mail, email and/or webforms
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • IP Address
  • Location
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.2 We use your data for the following purpose:
Payments
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • IP Address
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.3 We use your data for the following purpose:
Registering an account
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • IP Address
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.4 We use your data for the following purpose:
To support services or products that a customer wants to buy or has purchased
For this purpose we use the following data:
  • Name, Address and City
  • Email address
  • Location
  • Visitor behavior
  • Other:
Learning Record Store (LRS) to record course completion and issue certificates
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.5 We use your data for the following purpose:
To be able to comply with legal obligations
For this purpose we use the following data:
  • Name, Address and City
  • Email address
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.
1.6 We use your data for the following purpose:
Compiling and analyzing statistics for website improvement.
For this purpose we use the following data:
  • IP Address
The basis on which we may process these data is:
Consent obtained
Retention period
We retain this data until the service is terminated.

2 Sharing with other parties

We do not share your data with third parties.

3 Cookies

Our website uses cookies. For more information about cookies, please refer to our Cookie Statement

4 Security

We are committed to the security of personal data. We take appropriate security measures to limit abuse of and unauthorised access to personal data. This ensures that only the necessary persons have access to your data, that access to the data is protected, and that our security measures are regularly reviewed.

5 Third party websites

This privacy statement does not apply to third party websites connected by links on our website. We cannot guarantee that these third parties handle your personal data in a reliable or secure manner. We recommend you read the privacy statements of these websites prior to making use of these websites.

6 Amendments to this privacy statement

We reserve the right to make amendments to this privacy statement. It is recommended that you consult this privacy statement regularly in order to be aware of any changes. In addition, we will actively inform you wherever possible.

7 Accessing and modifying your data

If you have any questions or want to know which personal data we have about you, please contact us. You can contact us by using the information below. You have the following rights:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

Please make sure to always clearly state who you are, so that we can be certain that we do not modify or delete any data of the wrong person.

8 Submitting a complaint

If you are not satisfied with the way in which we handle (a complaint about) the processing of your personal data, you have the right to submit a complaint to the Data Protection Authority.

9 Data Protection Officer

Our Data Protection Officer has been registered with the data protection authority in an EU Member State. If you have any questions or requests with respect to this privacy statement or for the Data Protection Officer, you may contact Neil Hoskins, via neil@ldnh.co.uk or by telephone on +44 1296 434021.

10 Contact details

LDnH Learning and Development Ltd
54 Gogh Road
Aylesbury
HP19 8SH
United Kingdom
Website: https://ldnh.academy
Email: neil@ldnh.co.uk
Phone number: +44 1296 434021

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